REI shirks responsibility & appeals Monika Johnson case

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graniteclimber

Trad climber
The Illuminati -- S.P.E.C.T.R.E. Division
May 21, 2013 - 04:43pm PT
Thanks for posting that. Don't be fooled by atchafalaya's fake snoring, he's more interested in this then most.
Pennsylenvy

Gym climber
A dingy corner in your refrigerator
May 21, 2013 - 05:59pm PT
REI invading Flagstaff.....so they say. Seems the 3 very active (viable??) downtown businesses are outdoor shops. I wonder what goes on behind closed doors in city coucil meetings. Seems they trade sales tax revenue directly for anything. Mixed feelings at best after seeing big box after big box move in.
couchmaster

climber
pdx
May 21, 2013 - 07:55pm PT
Interesting thread revival Dane. Did they settle? I see the earlier case.

Johnson v. R.E.I., in the Court of Appeals of the
State of Washington (Case No. 65463-2-I, February
7, 2011).
RDB

Social climber
wa
May 21, 2013 - 08:20pm PT
Turns out this is a much hotter topic than I ever thought it might be. The aftermath will be interesting.

Sadly, we all should be attentive.

REI? Black Diamond? Responisble corporate citizens? Your decision.
10b4me

Ice climber
Soon 2B Arizona
May 21, 2013 - 08:55pm PT
I am an ex REI employee, and glad to be. Everyone who thinks REI is a great company needs to get their head out of the sand.
RDB

Social climber
wa
May 21, 2013 - 10:09pm PT
ouch!

Dapper Dan

Trad climber
Menlo Park
May 21, 2013 - 10:43pm PT
RDB , is that a broken REI bike ?

At this point , doesn't the consumer bear much of the responsibility for any injuries sustained on their shity bikes ? I mean some cursory research and an Internet search will alert you to previous issues and complaints with their bicycle line . So I don't see what the point of showing another broken bike is ... inform me .

Doesn't that make you dumb for purchasing it ...?

Just curious .
RDB

Social climber
wa
May 22, 2013 - 01:06am PT
This is suppose to be a previous unpublished photo of another broken REI bike. From what I saw on TV tonight REI still refuses to acknowledge any product liability. Even after settling cases and sealed judgements. What we have seen here on the Taco and what KOMO reported seems like REI is still directly at odds to the common sense issues and their own liability.

Picture is from here:

http://www.komonews.com/news/local/REI-defends-reputation-despite-claims-of-broken-bikes-and-injured-riders-208380251.html?tab=gallery

titled:
"Our report centers on the REI-branded bike that has simply broken apart with riders on board."

The reason I find it all interested is it seems a lot like this thread..."500# gorilla throws weight arround"

http://www.supertopo.com/climbers-forum/1767636/Serious-Flaws-with-BD-Stainless-Sabertooth-crampons
graniteclimber

Trad climber
The Illuminati -- S.P.E.C.T.R.E. Division
May 22, 2013 - 01:25am PT
This is the link to use:

http://www.komonews.com/news/local/REI-defends-reputation-despite-claims-of-broken-bikes-and-injured-riders-208380251.html


even though REI sells the Novara brand bike as its own, the member-owned co-op argued any alleged defects were the responsibility of the Taiwan manufacturers.

Imagine that your new iPad was defective and the guy at the Apple Store says, "Sorry it's the Chinese-made screen. It's not our problem--go to China and sue the company that we hired to build the screen for us."

Imagine that your new No. 4 Camalot was defective, causing your partner to deck and Black Diamond said, "Not our problem. Go to China and sue the company we contracted with to build it."
beaner

Social climber
Maine
May 22, 2013 - 02:35am PT
Imagine that your new No. 4 Camalot was defective, causing your partner to deck and Black Diamond said, "Not our problem. Go to China and sue the company we contracted with to build it."

I get the point you are trying to make but while Camalots are made in China they are still made by Black Diamond by BD employees in a factory BD owns. BD doesn't contract out the manufacturing process for hardware. BD wants to own the entire process to avoid contractors that cut corners, steal intellectual property, or sell lower quality/defective units on the black market (didn't that happen with Petzl?).
graniteclimber

Trad climber
The Illuminati -- S.P.E.C.T.R.E. Division
May 22, 2013 - 08:27am PT
I get the point you are trying to make but while Camalots are made in China they are still made by Black Diamond by BD employees in a factory BD owns. BD doesn't contract out the manufacturing process for hardware. BD wants to own the entire process to avoid contractors that cut corners, steal intellectual property, or sell lower quality/defective units on the black market (didn't that happen with Petzl?).

If REI management took over Black Diamond, they could just say that it was manufactured by a different company BD Asia, not BD America, and you have to go to China and sue BD Asia.

Once you decide to shirk responsibility for your products, there's no end of excuses.

If REI ever puts out their own climbing gear again, don't buy it. Go with BD or something instead.

Does anyone else remember how much REI's gold gate carabiners sucked?
ontheedgeandscaredtodeath

Social climber
SLO, Ca
May 22, 2013 - 08:51am PT
^^^Incorrect.
graniteclimber

Trad climber
The Illuminati -- S.P.E.C.T.R.E. Division
May 22, 2013 - 09:10am PT
^^^scaredtodeath is confused.
Friedo

Trad climber
South Lake Tahoe
May 22, 2013 - 09:24am PT
I enjoy looking around REI from time to time, but what this thread is suggesting is that you shouldn't buy any gear from REI that you would be entrusting your life to. (i.e. climbing gear!!!)
ontheedgeandscaredtodeath

Social climber
SLO, Ca
May 22, 2013 - 09:27am PT
Um, I could regurgitate some first year torts or civil procedure but don't have time. The short answer is companies can't shirk liability for their products and any entity in the chain can be sued. If the company is foreign and does biz in your state (i.e. puts its products in the stream of commerce) then you'd have federal diversity jurisdiction. No need to go to Asia.
Don Paul

Big Wall climber
Colombia, South America
May 22, 2013 - 09:27am PT
I'm just reading this for the first time but from the OP I gather that this girl's bike frame broke while she was riding on the sidewalk at 5mph, she hit her head on the pavement and had some kind of head trauma. Did she die from the injury? The first article doesnt mention it. To me this seems incredibly trivial, I would never take a case like this. Its not trivial that someone (may have) died, but the case seems to be. Someone is suing the Yosemite concession owner that manages Curry Village because she got Hanta Virus. That's a b.s. case too.
mynameismud

climber
backseat
May 22, 2013 - 10:54am PT
I have no problem boycotting REI
apogee

climber
Technically expert, safe belayer, can lead if easy
May 22, 2013 - 11:42am PT
^^^
Tell a friend...
10b4me

Ice climber
Soon 2B Arizona
May 22, 2013 - 11:50am PT
^^^what he said
Elcapinyoazz

Social climber
Joshua Tree
May 22, 2013 - 12:04pm PT
Slightly amazed by Dane's latest pic there. Aluminum frame broke before the carbonfiber fork. I'm surprised to see failure of the frame tubing itself. Probably undersized the tubing relative to the wall thickness or got a bad batch of tubing.
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