zBrown
Ice climber
Chula Vista, CA
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Mar 26, 2012 - 03:40pm PT
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Here's a little "help" from Norton himself. I think there is actually something useful here. dated 8-21-11. It's not NAV, NIS, but it's all Norton.
Hi charentejohn,
Welcome to the Norton Community. You have Norton Internet Security (NIS), is this correct? If as you say, NIS was not removed with the use of the Norton Removal tool then please tell us the version you have which you can find from Support > About.
Also, your Norton 2011 product would not have been upgraded to 2012 automatically. Only updates within the current product year are done automatically with no user intervention. Further, 2012 is still in BETA and not intended to be installed on "production" computers.
Do you have any other security software already installed besides NIS? Did you install Orange's security suite before attempting to uninstall NIS? If so, this could have caused problems for you because you would have had two security software installed at the same time which could cause conflicts.
**What specifically leads you to believe that NIS was not removed? Is it because you see NIS being present in the task tray or because you see a couple of Norton directories left behind?
**
Have you tried uninstalling NIS from the Control Panel before running the Norton removal tool? If not, please try this. If you still have problems then try booting to SAFE mode and try from there.
Just to make sure you have the latest removal tool, you can download again from here.
If you have not already downloaded Orange's security suite (I believe they use McAfee) then I would recommend downloading that first before uninstalling NIS. You should be disconnected from the Internet until you have your new security software installed so that you are not left unprotected while connected to the Internet.
Also you mentioned you stopped paying for the NIS license. Does this mean that NIS is expired? If it is expired, how long was it in this state without a replacement security software being installed?
Best wishes.
Al
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Norton
Social climber
the Wastelands
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Mar 26, 2012 - 03:50pm PT
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Locker, I sent you an email at your hotmail account
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locker
Social climber
CO
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Topic Author's Reply - Mar 26, 2012 - 04:04pm PT
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I FINALLY got a hold of Semantic...
Very INTERESTING how it was handled...
However it worked, they actually took total control of my computer (Like the "Outer Limits")...
Was weird watching the arrow move around and do sh!t while I just sat here and watched...
THEY, not me, totally removed it and I was given a full refund...
PROBLEM SOLVED!!!...
Now I NEED to find a BETTER virus protection program...
Suggestions???...
Anything FREE out there that works???...
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locker
Social climber
CO
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Topic Author's Reply - Mar 26, 2012 - 04:05pm PT
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Norton...
you HAVE been...
REMOVED!!!...
LOL!!!...
and THANKS on the email!!!...
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Reilly
Mountain climber
The Other Monrovia- CA
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Mar 26, 2012 - 04:12pm PT
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How do we know you're Locker if Norton had control of you? You're assuming
they gave you back control of yer life.
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WBraun
climber
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Mar 26, 2012 - 04:16pm PT
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Anything FREE out there that works???...
Yes just disconnect the Ethernet cable. Works every time.
There's lots of free versions but I don't know how well they work ultimately.
I use Avira paid version, They have a free version.
The reason I picked Avira is because it's good and doesn't use massive amounts of ram like most of those other dumbsh!t antivirus programs around.
McAfee, Bitdefender, is sh!t too.
Kaspersky's real-time protection is very memory-hogging.
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zBrown
Ice climber
Chula Vista, CA
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Mar 26, 2012 - 04:17pm PT
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Congrats on your removal. As far as anti-virus, I use Prevx, but it's not free. They're in England, but when I had a sticky problem once, after we coordinated time zones, they remotely accessed my machine and spent over an hour cleaning it up. It was very instructive to view the whole process. I got to see some of the tools they used and it made me appreciate that I don't have to do this type of thing for a living anymore.
My license expired and I now run it only in scan mode which doesn't cost and I use Kaspersky to both scan, filter and clean up.
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Norton
Social climber
the Wastelands
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Mar 26, 2012 - 04:18pm PT
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google best free anti spyware malware virus
the vast number of the above is picked up by cruising the top 40 gaming and porn sites
not that there is anything wrong with that
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zBrown
Ice climber
Chula Vista, CA
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Mar 26, 2012 - 04:21pm PT
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Everybody should pursue safe cruising, but can you imagine being restricted to the bottom forty? Ouch.
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Silver
Big Wall climber
Nor Nev
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Mar 26, 2012 - 04:22pm PT
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^^The gaming or the Porn^^^?
The bottom 40 might be as bad as you think.
Let us know what yo find.
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Heyzeus
climber
Hollywood,Ca
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Mar 26, 2012 - 04:30pm PT
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I know almost nothing about computers, but I do know about frustration with Microsoft. I got rid of it but not via Apple. Use Ubuntu on your PC. It's free. There was a thread here a while back.
http://www.ubuntu.com/
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Jennie
Trad climber
Elk Creek, Idaho
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Mar 26, 2012 - 06:27pm PT
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Norton was a ruthless bully to my poor computer. Kaspersky brought peace, order and enlightenment.
Kaspersky removed all relic and remains of Norton . Not a single virus in about five years on either my PC or two laptops. (Norton itself was the worst virus)
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Norton
Social climber
the Wastelands
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Mar 26, 2012 - 06:35pm PT
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Norton is just terrible
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Jennie
Trad climber
Elk Creek, Idaho
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Mar 26, 2012 - 06:44pm PT
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Oh, heavens...they make motorcycles, too !!
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Norton
Social climber
the Wastelands
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Mar 26, 2012 - 06:51pm PT
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Oh, heavens...they make motorcycles, too !!
They do!
 Missing photo ID#242390 |
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Jennie
Trad climber
Elk Creek, Idaho
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Mar 26, 2012 - 07:04pm PT
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Jaunty photo!
(I know I've seen that hat before)
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Norton
Social climber
the Wastelands
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Mar 26, 2012 - 07:14pm PT
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Jennie, it is another Locker "manipulation"
The Gifted One put my spectacled face in place of Marlon Brando's in this famous rebel photo.
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Dr.Sprock
Boulder climber
I'm James Brown, Bi-atch!
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Mar 26, 2012 - 07:18pm PT
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dude needs to quit surfin porn,
CCleaner
Hijack This
SuperAntiSpyware
CCE
MalwarebytesAntiMalware
all available for free at
http://www.techsupportalert.com/
yeah, the Norton stuff sucks,
don't even get me started on adobe,
mouse movin on your computer, welcome to the 80's.
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zBrown
Ice climber
Chula Vista, CA
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Mar 26, 2012 - 08:37pm PT
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as we speak Prevx 11-k and Kaspersky 28-k. my master boot record infection came after I went to a site that was supposed to be streaming a basketball game.
The Yosemite webcams have never caused the computer to become infected.
I had the pleasure of riding one of these some time ago
This 250cc Ducati was fast, a few more mph and I mighta caught McKinney
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