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Skeptimistic
Mountain climber
La Mancha
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Topic Author's Original Post - May 22, 2011 - 09:42pm PT
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So I just ordered the Zagg protector/keyboard case for my new iPad 2 and what happens? The unprotected pad takes a flying leap out of my briefcase onto the pavement when I'm getting out of my car. Broken glass, but it still works. Still, the glass shards are poking through the tape repair job and the esthetics are lost.
Looks like the repairs are going to be in the range of $200 if I go with one of the online guys, but of course, that would void the warranty. I decided to go into the "Genius Bar" (really? The ones I see on their breaks don't quite project that image.) and see what it costs to take one up the arse.
To my complete surprise, the genius tells me he's got another one in back, brand new, I can have, free. No strings attached! No major scene about it being my fault, not covered damage, etc. Just, hey, I'll go get it for you. Of course it's a one time deal, but beats the hell out of paying for it.
"For the first time in my life, I'm proud to be an Apple owner..." :-)
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couchmaster
climber
pdx
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May 23, 2011 - 01:09am PT
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I came to the apple party late when my kid traded/purchased a 40gb hard drive model Ipod. Despite buying it used from a buddy, they let him buy Applecare.
So scenario is this: teenager, spinning hard drive in pocket......OK, see where this is heading?
the "Genius Bar" and Apple store was near my work, so the kid would ask to come in and work if I could get him over to the store on lunch hour. He would pre-arrange the appoint. via computer and we'd head over at the appointed hour.
9 TIMES we walked in there with a dead Ipod and 9 TIMES THEY GAVE HIM A BRAND NEW ONE. Usually seemed to only take a few min and we were out of there. I'm talking about a kid doing jumps on his snowboard and hard crash landings, dropping the damn thing, skateboarding and smacking pavement....that kind of crazyness.....9 times.
As the warrenty was about to expire, he sold it for about what he paid for it (he let it go with 40 gigs of music WHICH HAD A LOT OF VALUE)....
Next thing to hit was the first apple for the daughter as she went to college. Same kind of gig on the happiness. Amazing stuff.
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zeta
Trad climber
Berkeley
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May 23, 2011 - 01:22am PT
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yeah i'm a happy apple customer too...
my laptop is pretty weathered, b/c i cart it to India every year and it gets exposed to pretty seriously cold temps in winter in Ladakh (when it's -20 for weeks w/ no heat) I used to wrap my laptop in my clothes... when the power cord broke that winter, I was able to use my warranty at an Apple authorized store in Delhi, after the US Apple store emailed my receipt. No questions asked, even though my warranty had technically expired.
but better yet was when I brought my laptop to a genius store in CA when the screen was *slightly* flickering when it would start up. They shipped it off to get repaired, when I called to check on it (2 days later), they told me that I could just come to the apple store and get a new laptop. I remember thinking that there had to be a catch--especially since the newer laptop model was so much better than my old one--but nope! they just handed it to me in a box and I was out the door in less than 5 minutes.
i don't have an apple sticker on my car or anything, but when i remember the days of having a PC and downloading patches for viruses all the time, i can't believe it took me so long to switch over...
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Peter Haan
Trad climber
San Francisco, CA
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May 23, 2011 - 01:35am PT
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Roger Ebert said a few years ago that the number of Mac users was roughly equivalent to the number of reasonable people.
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WBraun
climber
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May 23, 2011 - 01:44am PT
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One can buy 3 PC's for the price of one Mac.
One can fix one PC for dirt cheap.
One can make a PC into a Mac for 1/3 to 1/4 of the price of a Mac.
Mac lovers are not so reasonable but just blinded by the dazzle .....
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zeta
Trad climber
Berkeley
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May 23, 2011 - 01:52am PT
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Mac lovers are not so reasonable but just blinded by the dazzle ....
werner i'm not blinded by the dazzle! I am just happy to have a laptop that works and to not have to deal with virus sh#t.
but yeah apples are pricey! it's funny, though, most of the time I don't feel cool enough to be in an Apple store. I don't have any of the extra "i" stuff--ipods, iphones, and ipads...I'm still not on facebook, i was way reluctant to get a cell phone, and my friends still call me a luddite...
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John Moosie
climber
Beautiful California
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May 23, 2011 - 01:58am PT
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One can buy 3 PC's for the price of one Mac.
One can fix one PC for dirt cheap.
One can make a PC into a Mac for 1/3 to 1/4 of the price of a Mac.
Mac lovers are not so reasonable but just blinded by the dazzle .....
Maybe you can, but I haven't spent years and years learning all this stuff. I haven't had one virus. My old Ibook g3 crashed the motherboard. That was a pain. My Ibook g4 has been mostly trouble free.
For people who don't want to learn all the ends and outs of a computer. Removing viruses, reformatting hard drives, whatever.. a mac is cool. My brother has 5 kids. All 5 have computers. He was coming home from work every day and having to work on his computers. He finally bit the bullet and bought a bunch of macs and those problems are over. He gave away 4 two year and three year old pc laptops because he was just plain wore out by them and didn't want to fool with them anymore. Plus they weren't hardly worth squat. He still has to go over to my parents every so often and fix theirs because they wont spend the money to get a mac.
So yep.. call me a noob. I don't care. I just don't want to have to learn all the things you have to learn to keep a PC going. But hey.. please keep buying PCs. As long as macs aren't that popular, then I probably wont have to deal with all the viruses that you guys have to. So thanks for making that possible.
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healyje
Trad climber
Portland, Oregon
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May 23, 2011 - 05:12am PT
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For people who don't want to learn all the ends and outs of a computer. Removing viruses, reformatting hard drives, whatever.. a mac is cool.
Those days are officially over, any number of malware kits for OS/X are now proliferating; you can pretty much kiss the "Macs don't get viruses" thing good-bye.
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Mangy Peasant
Social climber
Riverside, CA
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May 23, 2011 - 07:33am PT
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No strings attached!
On an iPad?
Now that's a good laugh!
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altelis
Mountain climber
DC
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May 23, 2011 - 08:26am PT
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^^
I'm really disappointed......
that I didn't catch that one first!
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nature
climber
Railay, Thailand
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May 23, 2011 - 08:30am PT
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werner said.....
blah blah...
and one can spend 10 times as long fuxing round with said PC. of they can get a mac and do their intended job.
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Matt M
Trad climber
Alamo City
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May 23, 2011 - 10:25am PT
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The cost claim no longer holds water. Macs are still more expensive BUT not 4x the cost as claimed.
Try spec-ing a Dell, HP etc to match a Mac and get it at 1/4 the cost. Hard to do.
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fongschway
Social climber
Plainfield, VT
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May 26, 2011 - 05:07pm PT
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Werner, Werner, Werner....
YES, you can keep a Windows box running. YES, you can run OSX on some of them (Hackintosh projects). YES, I can keep a '74 Ford running. But why?
Viruses? Mac is not immune, but requires rather active intervention from an admin-level person to create a real crisis - i.e., a self-inflicted injury. No drive-by virus infliction possible, but Windows? Eeyow.
I was a Wintel guy for many years. Went to Mac...hey, lookie here, a real Unix under the covers! Who knew? A protected-mode OS? Yowee.
H/w stability is huge (Mac has been very, very good here), OS stability is huge, usability is REALLY good and a long way intuitive...it's all an evolution that comes from the vendor (Apple) having control over the entire h/w platform. They are not dependent on a rather large collection of OEM "partners" and their drivers, etc.
And that's just Mac. Then, look at IPod, IPad, IPhone...I could not help but become an ardent fan.
Werner, didn't I see an Apple product or three lurking around your place?...:-)
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labrat
Trad climber
Nevada City, CA
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May 26, 2011 - 05:11pm PT
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Werner,
COME TO THE DARK SIDE !
:-)
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TKingsbury
Trad climber
MT
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May 26, 2011 - 05:19pm PT
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...use what you want, just know how to use it...most problems are from pilot error anyways...
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Mtbphoto
Trad climber
Mammoth Lakes, Ca
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May 26, 2011 - 06:16pm PT
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In the winter I snowboard almost every day, and my job this season was outside in the elements. I have an iPhone 4 and dropped it in the snow, it tripped out for a few hours with some weird glitches, but then it worked fine a day later.
Ended up taking to the Apple store when I went to the big city to get some headphones replaced. Also mentioned my problems that I had with the phone, he looked it over and said that the water sensor had gone off on the bottom of the phone, bummer I thought. Then he talked to another guy and they said the top water sensor hadn't gone off so they gave me a brand new phone, super stoked on that, and its not the first time they have given me a brand new iphone or ipod
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Lithuanian
Trad climber
Reno
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May 26, 2011 - 06:21pm PT
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My friend dropped his brand new iPhone 4 on the ground and shattered glass. Guys at Apple store replaced it with no questions asked. I'm proud owner of Apple myself.
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Lithuanian
Trad climber
Reno
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May 26, 2011 - 06:43pm PT
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Those days are officially over, any number of malware kits for OS/X are now proliferating; you can pretty much kiss the "Macs don't get viruses" thing good-bye.
Security expert Charlie Miller, who has regularly won security contests demonstrating Mac exploits, has downplayed that real threat of the few Mac malware titles that have surfaced, recently noting in an interview that "Microsoft recently pointed out that 1 in 14 downloads on Windows are malicious. And the fact that there is just one piece of Mac malware being widely discussed illustrates how rare malware still is on the Mac platform."
http://www.appleinsider.com/articles/11/05/24/apple_posts_instructions_on_how_to_remove_mac_defender_malware.html
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WBraun
climber
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May 26, 2011 - 07:45pm PT
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Quit yer braggin ....
Windows roool!
Ya can't see out a Mac.
Every house has windows ......
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tonesfrommars
Trad climber
California
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May 26, 2011 - 10:47pm PT
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yeah Werner! haha I got a bunch of windows @ my house too, they're great.
If a person is at all inclined to go under the hood, the linux world (I'm an ubuntu guy) is pretty bad-ass IMHO. If one wants to build a computer, the amount you can save not having to dish out for an OS and a bunch of other software is considerable.
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fongschway
Social climber
Plainfield, VT
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May 27, 2011 - 05:53pm PT
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To The User Formerly...STZZO,
Point taken. Everything is vulnerable to exploitable bugs (see: classic Berkeley Sendmail stack overdrive bug of lore). Safari failed. However, I did notice that Chrome ran clean for the 3rd year in a row, and even "lowly" Firefox did not get tagged this year.
I will say that at this point in Apple's life (so to speak) that they are not vulnerable to script kiddies.
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EdBannister
Mountain climber
13,000 feet
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May 27, 2011 - 08:50pm PT
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consider graphics processing, speed and accuracy with adobe compatibility and fonts... if you do not know the difference between fonts built in Mac or PC please, please don't tell me they are the same, when it goes to plate for printing is when some first figure out, and pay for, the difference.
or.. you can look at the back of most software,
installation instructions:
PC 17 steps 30 minutes...
Mac: "click on the icon," 7 seconds if you are slow.
or...
think about the design intent:
PC : Search
Mac: Find
that says it all to me.
even two boxes that have the same "specs and capacities" are not the same,
when with one the sttuff is usable, and intuitive, and with the other one, it takes much research, debugging, and time to get it to do what is needed.
or, you can think about Bill Gates' famous quote as he was so proud of what his army had "created" straight our of the man's mouth came the proud declaration"It's more Mac like." He was proud that his product had become more like a Mac, and he also admitted he had not caught up yet.
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froodish
Social climber
Portland, Oregon
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May 27, 2011 - 09:03pm PT
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Chrome ran clean for the 3rd year in a row
Only if you don't count the Flash exploits (while it's Adobe's code base, Flash is directly integrated into Chrome.)
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Vegasclimber
Trad climber
Las Vegas, NV.
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Jul 24, 2011 - 08:46pm PT
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For me, it depends on what I am using it for.
In my dealings with Apple service, they have been aces to me time and time again, even if I need a half hour to learn some simple issue that most people would grasp at once.
As far as Mac goes, I have the old school Macbook and I love it for what I use it for - some video and picture editing, but mostly for DJing when I'm too lazy to spin CDs. For those applications, I really like the software; it's intuitive and does most of the work for me and the UI is user friendly for someone like me, who doesn't know a lot about software.
For gaming, I have and will continue, to stick to a PC based machine. My current build is 5 years old, but still works pretty well. Until Mac lets me buy what components I want and build from the ground up, I would never use them for a desktop.
I have the iPhone 4, had the 3G before that. Very happy with both of them.
My main issue with Apple is the exclusivity BS, and their refusal to allow Flash on the iPhone. That's why I haven't bought the iPad and won't unless I get a great deal on a used one.
Both computers turn on, compute, and let you get on the Internet, and for 99% of computer users that's pretty much all they want a computer for.
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ms55401
Trad climber
minneapolis, mn
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Jul 24, 2011 - 08:52pm PT
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I hold Apple stock and have profited fabulously from Apple over the past few years, but in no way do I think Apple makes high-quality stuff. They make merely okay stuff and have marketed it well enough with only halfhearted competition in the marketplace.
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Anastasia
climber
hanging from an ice pick and missing my mama.
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Jul 24, 2011 - 09:05pm PT
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I Love my MacBook Pro that I was fortunate to get last year. It's a winner. Bill grumbled all through out the purchasing process about the waste of money. He then went out and bought himself a new PC, placed it next to my mac to show me in details how it was way better.
Well... His computer now has a virus which is wrecking havoc to his system and mine is predictably doing fine.
I win.
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the Fet
climber
Tu-Tok-A-Nu-La
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Jul 24, 2011 - 09:51pm PT
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I used to be anti apple but their stuff is just so useful, polished, and efficient compared to everything else. When it was a couple grand more for apple it wasn't worth it to me, but now that it's only a couple hundred or less difference it's SO worth it to me.
My apple stuff has ran for years, never had problems, still have my first iPod living in a boombox. I broke my iPhone out of warranty, but maybe I shoulda gone to a mac store! But $11 for a new screen off ebay and an easy install.. no problem.
I used to build my PCs, but my MacBook Pro runs HD video better than my desktop PC.
They both have their cons/pros. It's not worth my time to mess with PCs anymore when the macs just work out of the box. My PCs seem to slow down after a few years of updates etc. and require a fresh install on the OS. The macs just run fine.
It's so easy to jailbreak an iphone (jailbreakme.com), I put flash on it, but never run it, it just sucks batteries and is getting less and less needed.
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froodish
Social climber
Portland, Oregon
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Jul 24, 2011 - 11:30pm PT
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@khanom
Thing is, it's a very similar issue to the one that killed my iBook some time back -- video chip. There was actually a class action lawsuit that I didn't pay attention to... thus I missed the deadline for replacement. My machine died about two weeks after the cut-off date. WTF man?
khanom,
Did you take it into a Apple Store? They've fixed things for me for free way out of warranty. Worth a try, esp. since there was a recall. Make an appointment, tell them your tale and ask if there's anything they can do for you. You might be pleasantly surprised (I know I was when they replaced my 3 year old iPhone when the Home button crapped out.)
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