Scarpa koflach boots warranty scam

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Messages 21 - 31 of total 31 in this topic << First  |  < Previous  |  Show All  |  Next >  |  Last >>
Jon Beck

Trad climber
Oceanside
Mar 26, 2017 - 11:14am PT
I tried skiing on a pair of really old ski boots, shattered them when I buckled them up. Supposedly the plastic on bindings can fail too. I have broken plastic on bindings but it has never resulted in a failure of the binding. Definitely something to think about when you buy on Ebay, there is a lot of "new with tags" stuff that is very old.
WBraun

climber
Mar 26, 2017 - 11:22am PT
This shows modern people don't belong up there.

In the old daze dudes could walk up there in sandals and a robe.

Now-a-daze dudes need a space suit to get up there and can't even breathe.

Stoopid modern people .....
Mungeclimber

Trad climber
Nothing creative to say
Mar 26, 2017 - 11:33am PT
Plastic has a limited life span. Had a similar experience. Makes sense to me.
Majid_S

Mountain climber
Karkoekstan, Former USSR
Topic Author's Reply - Mar 27, 2017 - 05:06pm PT
As I said, I have several pairs of the same exact model and and problem with others but these were new and no one is trying to jump on Koflach for $120 for set of liners. I am pissed off about their warranty principal . If they don't want to cover liners under their warranty then all they had to do look at my photos back when they issued RMA and save me money and not to ship them to Colorado so they sit on their ass and waste time.

Environmental earth protectors always say "plastic last for 10000 years "
clinker

Trad climber
Santa Cruz, California
Mar 27, 2017 - 05:42pm PT
Environmental earth protectors always say "plastic last for 10000 years "

Now, in this context of the whole thread, that is the ultimate statement. Well done!
nah000

climber
no/w/here
Mar 27, 2017 - 06:06pm PT
ahhh... i see it's the ole fact free double down, eh?



still, no answer as to when these were manufactured.

no answer as to when your friend actually bought these, and whether there is a receipt.

and so no answer as to whether these were purchased at full retail in the last year.



really no pertinent answers at all.



but koflach's warranty is apparently still a "scam"...

and because plastic molecules "last for 10000 years" the products that are composed of those molecules shouldn't disintegrate...



so far the only entity you are successfully warning the public [or at least myself] of is majid...



if that's not your intention, be clear on when these were purchased, from whom, and for what percentage of retail [ie whether these were discounted due to their having sat on a shelf for years on end]...

or if not, do yourself the favour and delete this thread...
GDavis

Social climber
SOL CAL
Mar 27, 2017 - 06:24pm PT
Scarpa did you dirty, and your old boots fell apart as they should have.

Both can be true. Both ARE true.
BruceHildenbrand

Social climber
Mountain View/Boulder
Mar 27, 2017 - 10:52pm PT
If the liners are bad I wouldn't be so quick to assume that the outers are OK as well. If you are going to use them, take them on some practice climbs before you head out on that big expedition goal for the season.
Srbphoto

climber
Kennewick wa
Mar 28, 2017 - 07:17am PT
actually not as unusual as you think. I have seen old ski boots, running shoes etc. come out out of the box new (but very old) and you could break them apart like blue cheese.

As far as the warranty, they are usually reserved for the original owner. Some companies don't care, some do. Many have had to get tighter because of ebay, craigslist, etc. because people buy used stuff with the intent of filing a warranty claim

I'm surprised they didn't offer you some sort of discount on something new.
Winemaker

Sport climber
Yakima, WA
Mar 28, 2017 - 07:49am PT
The old REI boot policy (well, anything really) was sweet.
kunlun_shan

Mountain climber
SF, CA
Mar 28, 2017 - 09:05am PT
Reminds me of a trip with a friend who pulled his old ski equipment out of the basement after 20 years of not using it, and came along skiing.

Old plastic boots and skinny skis from the 70's. He skied the morning and then on the way back from lunch, literally lost the entire toe of one boot in the parking lot. He had to rent boots to be able to continue to ski.

It was funny, but also sad, when he suddenly realized the toe was missing. I found it later on my way back to the car. Beware of old plastic gear!
Messages 21 - 31 of total 31 in this topic << First  |  < Previous  |  Show All  |  Next >  |  Last >>
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