contractors how do you deal with non-paying clients?

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Norwegian

Trad climber
dancin on the tip of god's middle finger
Topic Author's Original Post - Jul 14, 2013 - 10:42am PT
you know the type.
you send them the invoice.
nothing.
a cordial phone call,
dodgy noise on the dumb-end of the line:

"uh, i don't have the money right now,
i'll call you by friday."

nothing.

short of expensive litigation,
threats, and guilt-ridden slander,
how do you hard-working folk
navigate these pieces of sheets?

what tactics could i employ to
avoid this in the future.

the situation under scrutiny,
is that i mounted an internet satelite
in a tree top for a client,
and when i held out my hand for payment,
the hippy freak in a cute dress
told me to send her an invoice.

should i collect 1/2 before stepping in the tree?
suggestions are welcome and appreciated.
Norwegian

Trad climber
dancin on the tip of god's middle finger
Topic Author's Reply - Jul 14, 2013 - 10:48am PT
randsi
i sent her an invoice,
no reply.

i called her hubby and he was dodgy,
and told me he'd call me by friday,
which has come and gone.

another pleading call from me?
give up on the 200 bucks?
drive to their place with my daughters in toe?

chalk it up to a lesson?

i'll probably just go climbing and forget about the mess behind me.
rick sumner

Trad climber
reno, nevada/ wasilla alaska
Jul 14, 2013 - 10:49am PT
It's a judgement call. I don't have enough fingers and toes to account for the jobs i have turned down. You had a first impression, that is obvious. In the future, walk away or get advanced pay.
harryhotdog

Social climber
north vancouver, B.C.
Jul 14, 2013 - 10:54am PT
Climb back up the tree and disconnect it until payment which now includes a $50 a--hole fee!
Stewart Johnson

climber
lake forest
Jul 14, 2013 - 11:00am PT
Don't burp on you're client
No one wants to pay a drunk
Norwegian

Trad climber
dancin on the tip of god's middle finger
Topic Author's Reply - Jul 14, 2013 - 11:01am PT
so i drive an hour and re-climb the tree,
and now i've done it twice for free.

i don't know if my principles are worth 200 bucks.

shut the f*#k up stewy.
TGT

Social climber
So Cal
Jul 14, 2013 - 11:04am PT
If you are in California or any other state with a Contractors licensing law and don't have one you are truly f*#ked.

If you have one,

Mechanics liens and stop notices work wonders.

TWP

Trad climber
Mancos, CO
Jul 14, 2013 - 11:06am PT
"should i collect 1/2 before stepping in the tree?"

Good judgment of the character of the client is the lodestar. If in doubt, only begin work with 50% upfront. On the quality of client continuum, some clients are so flakey that the only defense is to refuse to work for them. Doctors, lawyers, the ultra-rich are the prime candidates for workmen to decline to assist without payment in full in advance. With your story, I think the list now should include hippie chicks. During my years of active practice of law, I always got a retainer in advance and always sent monthly billing. If the monthlies weren't paid, my work stopped. Regular billing and retainers are in line for workmen too. Hey, you are a professional too.

Randisi, you are off base and out of line.

I think Churchill told this story of ethics. If a person fails to pay his workmen immediately upon completion and ask what he owes, that person is not a gentlemen. He must be billed and dunned until he pays up; he is not entitled to gentle treatment.
Stewart Johnson

climber
lake forest
Jul 14, 2013 - 11:10am PT
Sober up then think
MisterE

Social climber
Jul 14, 2013 - 11:19am PT
Deans tactic seems like a good one...for 50 Grand.

200 bucks? Not so much.

Drive up there once and make a deal with her on the spot for a discount to not bug her any more about it.

If she still doesn't pay anything, walk away from it and insist on 50% up front always in the future.
Stewart Johnson

climber
lake forest
Jul 14, 2013 - 11:23am PT
Have you ever had to deal with someone who's been drinking in the morning
or hugely hungover from the night before,
And wants to work or go climbing?
Not any fun
shits gonna hit the fan eventually.
FRUMY

Trad climber
SHERMAN OAKS,CA
Jul 14, 2013 - 11:30am PT
You've never been to a sushifest & certainly not climbed with many California's.

Almost everyone I climb with, drinks late into the night, till they pass out --- then get up early so they can down a few & smoke a lot --- & off to climb.
Norwegian

Trad climber
dancin on the tip of god's middle finger
Topic Author's Reply - Jul 14, 2013 - 11:33am PT
yea i am admittedly naive (and i got no license for this satelite gig).
i agree that instinct is my best tool.

this client was sketchy from the get go:
a trailer way out in the middle of no map;
trash everywhere;
tons of dogs yapping and nipping at my ankles
(i wear knee high leather boots when climbing)
super spacy hippy chick wafts out of the trailer
when i arrive, all free smiles everywhere
but not a dime chinking in her patchwork pockets.

i try not to stigmatize,
my pops was the worst at that.

dont make fun of my 200 bucks!
that's funding for a week long climbing trip;
a week of groceries for the family.

by the way, my way is to feed
my gals organic food in the castle i built them,
while i drink keystone light out
in the wood crib with dirt floors.

stewart, sir. i always work sober,
and my dental hygiene is stalwart.
i do occasionally flatulate and
piss from the top of the tree when
my coffee needs to move out,
but only when no one is looking or listening.
Dr. Christ

Mountain climber
State of Mine
Jul 14, 2013 - 11:35am PT
Track them down. Call 911 and say they look like they are up to no good or on drugs or something. Then start a fight and shoot them... in self-defense, obviously.
Stewart Johnson

climber
lake forest
Jul 14, 2013 - 11:42am PT
Yup there's nothing worse than doing work and not getting paid for it
Welcome to the club
Norwegian

Trad climber
dancin on the tip of god's middle finger
Topic Author's Reply - Jul 14, 2013 - 12:29pm PT
it's kind of a gray area, cragman.
i'm licensed / insured for tree removals
but not for tree installs.

if they want to spend the resources to tag me,
then so be it.
Brandon-

climber
The Granite State.
Jul 14, 2013 - 12:33pm PT
You have to be licensed to install a dish?

Wow, regional differences for sure. There's no such thing as a building contractors license here. Kind of stupid, IMO.
rottingjohnny

Sport climber
mammoth lakes ca
Jul 14, 2013 - 12:40pm PT
CSLB is weak..They come over here and bust 1 unlicensed person and 30 others go scott-free...Offer the hippy scoundrels a free tune up on the dish , drop the tree , then hand them the dish..While sipping a kidneystone light of course....RJ
Rankin

Social climber
Greensboro, North Carolina
Jul 14, 2013 - 12:45pm PT
Norweigan, don't engage in any form of self-help like removing the dish. In California you only have to be licensed for projects valued at $500 or more for labor and materials. You have legal recourse, but it will probably not be needed. But just so you know, California does handle small claims in their general court system, which do not require, and in fact prohibit lawyers from appearing in court. http://www.courts.ca.gov/selfhelp-smallclaims.htm
My advice, although I am not your attorney (disclaimer, haha), is to write a tasteful demand letter addressing the issues to the client. Good luck.
Brandon-

climber
The Granite State.
Jul 14, 2013 - 12:48pm PT
$200 to climb a tree and lag a dish to it sounds about right to me.
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