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Mungeclimber
Trad climber
Nothing creative to say
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Topic Author's Reply - Jul 17, 2013 - 02:02am PT
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nice maid
I upped my insurance deduct-able since insurance is supposed to be for real serious accidents, and am saving more there too.
killing my cable TV off is on the horizon
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justthemaid
climber
Jim Henson's Basement
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Jul 17, 2013 - 09:55am PT
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Oy.. a really close friend of mine has worked for Pack Bell/now At&T for over 30 years. I got a earful for over an hour last night about how totally f*#ked up and corrupt the company is.
Jacking rates for no reason, showing up when people aren't even home and billing them for repairs (employees are instructed to do this), randomly disconnecting service then charging you a bunch of money to get it put back (this happened to us with our internet), hiring people with no experience to mess with electrical in your house, they are ditching the low-income discount for poor people (too bad.. you all pay full price now), and they will no longer install towers for remote-location people to get cell service. (Too bad... you have to invest in satellite now). The list went on.
His advice.. avoid At&T at all costs.
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climbski2
Mountain climber
Anchorage AK, Reno NV
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Jul 17, 2013 - 10:15am PT
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Did he work for ATT after they got bought out by SBC about 8 years ago?
The company seems to have changed quite a bit since then. They were incredibly dishonest before then and I wouldn't have used them if they were the last phone company on earth back then.
Now I happen to like them and find their customer service surprisingly willing to make changes in my favor. I make my living based on being able to get my calls and some of the places I go ATT is the only service. So for me it pays to keep them even if they are a bit expensive compared to secondary level providers.
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