Trad, you have just been trolled. A Trolling Tutorial:
Troll: Person who wants to start sh#t on the Interwebz, usually found on forums.
Trolling: Acts of said individual, designed to piss people off and make them respond angrily and/or destroy the thread topic.
Solution: Don't feed the trolls and they will go away.
I thank you for the thread, this should be put out there as much as possible so that people don't walk into a facility that is poorly maintained to the point where things are failing that never should.